Daily from Sunrise - 11 AM and 6 PM - 10 PM
Each ticket gets you one incredible flight!
Kids 3-11 get a special rate, and little ones under 3 fly free! All children need an adult buddy, and proof of age will be required.
Absolutely! A Fast Pass ticket means priority boarding and enjoying our beautiful cafe with a complimentary coffee, tea, or soft drink on the house after the flight.
Want the balloon all to yourself? Book an exclusive private flight! Just fill out the inquiry form on our Exclusive Flight page. Please note, the max number of guests per flight may vary based on weather conditions.
Absolutely! We’ll create a customised package tailored just for you. Book directly at our facility or drop us an email at [email protected]
Hey mama-to-be! Unfortunately, for safety reasons, we can’t have you flying with us just yet. But no worries! You can still chill in the cafe, sip on a drink, and cheer on your family and friends from the ground.
Yes, we are wheelchair and stroller accessible! Just let a Ground Crew member know if you need help loading or unloading the gondola. For safety, your wheelchair or stroller needs a braking/locking system, which our crew will check before boarding. Don’t worry if yours doesn’t fit—we’ve got compliant wheelchairs and strollers available on-site for you!
Currently, there are no specific time slots for pre-booking. Your ticket is valid all day on the date you choose during booking—just come when you’re ready to fly! Make sure to check the weather tracker before heading to The Dubai Balloon and make sure we're flying on that day!
No snacks or drinks allowed on board—save those treats for after the flight!
The flight itself is a thrilling 10 minutes, but first, a quick safety briefing to get you ready for takeoff!
Our balloon can soar up to 300 meters (That's like a 100-storey building... think Effiel Tower!) depending on weather conditions. The pilot may adjust the height as needed to keep things safe and smooth.
Feel free to bring your handbags and backpacks on board! Big travel bags, though? Those will have to stay grounded.
For safety, certain guests should sit this one out: if you’re prone to motion sickness or vertigo, have heart or other health issues, are pregnant, or are under the influence of drugs or alcohol, we recommend skipping the flight. Anyone with conditions that may be affected by altitude should avoid boarding. Overall, you’ll need to be in good health to fly. Minors under 12 must be accompanied by a parent, guardian, or responsible adult aged 18 or older.
Yes! Before you take off, we’ll run through a quick (and mandatory) safety briefing. You’ll also need to fill out a boarding pass and waiver! Our Ground Crew will collect your pass before you’re all ready to fly.
It’s okay, we get that a lot. If you’re not up for the flight but still want to watch your family fly, you can grab a cafe access ticket for AED 40 on-site. Sip a complimentary drink and relax while you wait, but keep in mind – cafe spots are limited
Nope. This isn’t your typical balloon ride. Our balloon is filled with non-flammable helium and stays securely tethered to the ground by a cable. You’ll take off and land right from the same platform. If you're after a hot air balloon adventure, check out Hero Balloon Flights, our sister company here
Flight capacity may vary depending on the weather—our team will make sure it’s safe and comfortable for everyone on board!
We’re a big balloon in the sky, so we’re very weather-dependent. If there's a thunderstorm or winds above 25 knots at ride height, we'll keep it grounded – safety first, always.
If your flight is cancelled due to weather, there’s no need to worry—we’ve got you covered! Your ticket can easily be rescheduled, so you won’t miss out on your experience with us. We’ll help you find a new date to enjoy your adventure when conditions are just right.
After your flight, feel free to explore our retail outlet and coffee cafe for some relaxation and souvenirs! Plus, you'll have access to The Avenues at Atlantis for even more shopping and dining options.
Restrooms are conveniently located at The Avenues at Atlantis, just a short walk from The Dubai Balloon.
We’ve got coffee, tea, and snacks covered! For a full meal—breakfast, lunch, or dinner—head over to The Avenues at Atlantis, just steps away.
Smoking is strictly prohibited both onboard and anywhere in our facility. Thank you for keeping it smoke-free!
